Odoo ERP Support Packages
Package 1
- 15 Incidents
- 24X7 Support
- Custom Module Included
- Development
- Functional & Technical Support
- Enterprise & Community
- Maximum Incident Time: 1 Hour
- Medium: Zoom, Skype & Whatsapp
Most Popular
6 Month
- 90 Incidents
- 24X7 Support
- Custom Module Included
- Development
- Functional & Technical Support
- Enterprise & Community
- Maximum Incident Time: 1 Hour
- Medium: Zoom, Skype & Whatsapp
Package 3
1 Year
- 180 Incidents
- 24X7 Support
- Custom Module Included
- Development
- Functional & Technical Support
- Enterprise & Community
- Maximum Incident Time: 1 Hour
- Medium: Zoom, Skype & Whatsapp
The likelihood of encountering multiple incidents is higher when dealing with supporting modules, as a thorough examination of their functionality may necessitate additional time. Consequently, the probability of consuming more incidents becomes elevated.
The designated time allocation for addressing an incident is one hour, and any duration surpassing this limit will be treated as an additional incident.
Yardinc Business Solutions provide various support plans tailored for businesses seeking a robust and dependable ERP system to enhance efficiency and productivity. Our support plans encompass responsive technical assistance, implementation services, post-installation support, and more. These flexible plans are designed to ensure you only pay for the services required and the time spent addressing your ERP concerns.
Yardinc Business Solutions offer remote Odoo support through text, telephone, or screen sharing, adhering to agreed-upon response times. Our support mediums include email, telephone, Skype, TeamViewer, Zoom, Anydesk, and Hangout.
The support period initiated promptly after successful payment from the customer, with work commencing from the date of the received amount.
Yardinc Business Solutions’ Odoo support services are applicable to all Odoo versions and cover areas such as user functional training, functional assistance, technical guidance, and bug fixing.
To facilitate effective responses to specific Odoo issues, Yardinc Business Solutions may request customers to provide test cases and sufficient documentation allowing the recreation of the problem.
Customers bear the responsibility of maintaining a suitable internet connection or telecommunication medium to access remote support services from Yardinc Business Solutions.
Odoo ERP Support & Maintenance
Yardinc Business Solutions offers essential support and maintenance services for Odoo ERP. Our dedicated team, consisting of both functional consultants and technical support experts, addresses a wide range of issues that you may encounter. We assist in identifying various technical challenges within your company and offer tailored solutions. Leveraging the expertise of our seasoned and technically qualified team, we provide comprehensive support through customization, documentation, bug fixing, guidance, and other related services. Our array of services is designed to cater to the diverse needs of Odoo users
Odoo AMC Service
Yardinc Business Solutions, an acclaimed Odoo service provider, emphasizes the significance of ongoing support from both Odoo service partners and the community. These entities play a crucial role in resolving issues and offering timely assistance to ensure the seamless functioning of your Odoo software.
In the present landscape, Odoo boasts a global network of service-providing partners, allowing you the flexibility to choose the most suitable partner for your Odoo-related needs. Yardinc Business Solutions stands out among the Odoo gold partners, leveraging over 15 years of expertise in delivering top-notch Odoo services. What began as a modest venture with minimal staff has evolved into a thriving company, now employing over 300 professionals dedicated to the success of Odoo and its associated domains.
Odoo ERP Support FAQ
Odoo, an ERP software, necessitates consistent support from its providers as and when required. Hence, maintenance contracts and support packages play a vital role. While many Odoo partners may not offer AMC contracts, Yardinc Business Solutions provides Odoo AMC support upon request. We allocate a dedicated team to address your needs, rectify any bugs, and enhance the efficiency of your Odoo system. Our commitment extends to resolving issues, answering queries, and guiding you towards the excellence of your company with Odoo.
Enterprise and resource planning software like Odoo demands ongoing support from implementation partners or service providers. Inconsistent adherence to best practices in ERP usage can lead to errors, and unforeseen issues may arise that require specialized expertise. Yardinc Technologies, now Yardinc Business Solutions, offers Odoo ERP support through well-defined packages tailored to your requirements. Currently, we provide three support packages, each based on the frequency of support needed.
While Odoo support is a common service provided by many Odoo partners globally, Yardinc Business Solutions, as a leading Odoo gold partner, excels in delivering top-notch Odoo Customer Support. We stand out by offering a diverse range of support packages, categorized based on Odoo support incidents. Additionally, our support services are available 24/7 through various online communication channels. Our packages encompass bug-fixing services, providing comprehensive solutions as per your needs.
At Yardinc Business Solutions, we present a range of Odoo Customer Support plans for you to select according to your requirements. Additionally, we welcome inquiries for custom Odoo support plans. Our three main support plans are available year-round and differ based on the number of incidents included in each plan. Notably, our pricing is competitive, offering cost-effective solutions compared to similar services in the market. Explore our Odoo support plans on our website and feel free to reach out for any clarifications.
Odoo support packages are offered by various Odoo service providers, including Yardinc Business Solutions. You can find a variety of Odoo customer support packages on our Odoo ERP support page. Should you encounter any confusion or need assistance in choosing the right package for your needs, we encourage you to contact us. We are readily available to provide information and guidance, ensuring that you make an informed decision tailored to your establishment’s requirements.
Why
Yardinc Business Solution
- Adheres to stringent coding standards
- Ranks second in Odoo app downloads
- Presents over 3400 blogs exploring the potentialities of Odoo
- Demonstrates expertise in all versions of Odoo
- Holds the position of a top contributor of industrial add-ons in Odoo apps
- Commits to delivering high-quality results
- Recognized as an Odoo gold partner
- Boasts 15+ years of experience
- Has satisfied over 3000 customers globally
- Offers technical and functional expertise in all Odoo modules
- Provides services for both enterprise and community editions
- Contributes 790+ free modules to Odoo apps
- Features a team enriched with UI/UX expert developers
- Proud author of Open HRMS
Contact Us
info@yardincsolutions.com
